Delivery Van Driver

Delivery van drivers collect parcels and other items from warehouses or collection points and deliver them to customers.

Day-to-day tasks

In this role you could:

  • Collect goods from warehouses or pick-up points
  • Plan routes and load items in delivery order
  • Contact customers and update tracking systems
  • Record delivery problems
  • Deliver items, issue invoices and obtain signatures
  • Record mileage and fuel use
  • Return undelivered items

Skills & knowledge

You'll need:

  • Customer service and verbal communication skills
  • Time management and organisational skills
  • Accuracy and attention to detail
  • Teamworking skills
  • The ability to accept feedback and work under pressure
  • The ability to operate equipment
  • Knowledge of transport methods, costs and benefits
  • Basic computer or handheld device skills
  • A good level of fitness
  • Industry Qualifications

You’ll need a full driving licence appropriate to the vehicle and a good driving record. Previous warehouse or driving experience can help but is not always essential.

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