Rope Handler
Rope handlers support the safe arrival and departure of ferries. The role involves securing the vessel, handling passenger luggage and helping passengers and vehicles get on and off safely.
Day-to-day tasks
In this role you could:
- Release mooring ropes before departure and secure the vessel when it arrives
- Attach and detach the passenger gangway
- Load and unload passenger luggage using a luggage tractor and trolleys
- Transfer luggage between trolleys and the passenger luggage carousel
- Assist passengers using the courtesy bus
- Drive the courtesy bus to transport passengers on and off the vessel
- Help unaccompanied minors board and leave the ferry
- Marshal traffic on and off the vessel
- Count boarding cards to support boarding operations
Skills & knowledge
You'll need:
- The ability to follow instructions and work safely
- Teamworking and clear communication skills
- Customer service skills and a helpful manner
- Attention to detail when handling ropes, luggage and boarding cards
- Practical skills for working with equipment
- The ability to stay organised during arrivals and departures
- Physical fitness for handling ropes and moving luggage
- Awareness of passengers and moving vehicles around you
Industry Qualifications
Training, driving licence requirements and any qualifications needed for this role should be confirmed with the employer.