Housekeepers organise hotel staff to make sure that all the rooms are kept clean and tidy.

Day-to-day Tasks

  • figure out who works when and assign cleaning tasks to staff
  • make sure the rooms are clean and tidy
  • write down anything broken or damaged and arrange for it to be fixed
  • hire and train staff: find and teach new employees and keep an eye on how they're doing
  • team up with other leaders in the hotel and the Hotel Manager to keep everything running smoothly

Skills and Knowledge

  • persistence and determination
  • the ability to use your initiative
  • patience and the ability to remain calm in stressful situations
  • to be thorough and pay attention to detail
  • to be flexible and open to change
  • customer service skills

Industry Qualifications

When working in housekeeping, each employer will likely provide full training on what they expect. Again, you can take this career worldwide as one of the most essential prerequisites is experience. So once you have experience as a housekeeper, they are needed worldwide and even at sea on cruise ships!

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