Library Assistant
Library assistants help with the everyday running of a library. They welcome visitors, look after books and other resources, and help people use the library’s services, computers and lending systems.
Day to day Tasks
- Welcome users, answer routine questions and help people find resources.
- Issue, renew and return books and other loan items.
- Register users and update membership and borrowing records.
- Shelve returned items and keep stock in the correct order.
- Help people use catalogues, public computers and digital resources.
- Prepare displays and assist with reading activities or library events.
- Check the condition of stock and help keep the library tidy and accessible.
Skills and Knowledge
- Friendly customer service and a patient, helpful manner.
- Accuracy when arranging stock and updating records.
- Clear communication with people of different ages and backgrounds.
- Confidence using computers and learning library software.
- Good organisation and the ability to work as part of a team.
- An interest in books, information and community services.
- Care when handling personal information and responding to users’ needs.
Industry Qualifications
CILIP can advise on professional development for library and information support staff, including its Certification route.