Support Services Assistant – TRE-025561

Job Purpose:  

Help keep the Income Tax Division running smoothly by processing post and emails, maintaining files and preparing outgoing mail. This varied office role offers the chance to develop your skills, with no formal qualifications required.  

Duties:  
- Open, sort and record incoming post and emails, sending them to the correct team or officer.
- Print and prepare outgoing mail using enveloping machinery.
- Scan and archive documents, record tax returns and help update client addresses.
- Maintain filing systems and track the location of files.
- Help dispose of confidential papers securely.
- Assist with office moves, including moving furniture and equipment.
- Support colleagues with different tasks as workloads and priorities change.

Essential Skills:  
- Basic computer skills, including knowledge of Microsoft applications.
- Good number skills and the ability to use a colour-coded filing system accurately.
- Strong organisational skills and the ability to meet deadlines during busy periods.
- Willingness and ability to operate enveloping machinery, with training provided.
- An accurate, reliable and self-motivated approach.
- Ability to work independently and build supportive working relationships.
- A friendly, helpful manner and good communication skills.
- Flexibility, sound judgement and a willingness to support improvements.
- Ability to handle sensitive information confidentially.
- Physically able to carry out the duties, including moving furniture and equipment.
- No formal qualifications are required.

Desirable Skills:  
- Previous office experience, particularly handling mail.
- Experience using photocopiers, scanners and printers.
- Isle of Man Worker status.

The full job description and person specification are available on the Isle of Man Government’s Jobtrain website. To view them and complete your online application, click the APPLY NOW button below.

Salary & benefits

£25,342 - £27,941 per annum

Hours

Full-time – 37 Hours