Job Purpose: To provide secretarial and administrative support to clinical teams, helping make sure letters, reports, records and day-to-day office tasks are completed accurately, on time and confidentially.
Duties
- Type clinical and general documents accurately, including letters, reports and other records.
- Use copy typing, audio typing and word processing to produce documents to a high standard.
- Manage filing systems and keep records organised and up to date.
- Handle confidential information, including test results, with care and discretion.
- Sort and prioritise results and paperwork for medical staff.
- Answer phone calls, pass on messages and respond to enquiries in a helpful and professional way.
- Deal with incoming and outgoing mail and distribute information where needed.
- Arrange meetings and prepare any paperwork or materials required.
- Work closely with wards, medical staff, departments and other hospitals.
- Support other members of the secretarial team when needed.
- Help across different specialties to make sure clinical letters are completed within required timescales.
- Report any issues affecting the smooth running of the department to senior staff.
Essential Skills
- Good typing, word processing and IT skills.
- Good communication and customer service skills.
- Able to organise work and manage priorities.
- Good attention to detail and accuracy.
- Able to stay calm under pressure.
- Able to work well as part of a team.
- Professional, friendly and confident manner.
- Able to keep information confidential.
- Willing to learn new skills and be flexible.
Desirable skills
- Experience working in a busy office environment.
- Previous secretarial or administrative experience.
- Audio typing or audio transcription skills.
- Knowledge of medical terminology.
- Relevant qualifications in English, text processing or audio transcription.
A more detailed job description can be viewed by clicking here
Please send your CV and covering email using the APPLY NOW button below.
£25,784 - £31,340
Full Time - 37 Hours
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