Resilience Officer

As a Resilience Officer, you will support the Risk team in strengthening operational resilience and privacy compliance across Suntera Global. You will help maintain Business Continuity Plans, coordinate Business Impact Analysis, support Third Party Risk Assessments and contribute to Data Protection and Information Governance activities. You will also have the opportunity to work across multiple jurisdictions, gain exposure to varied regulatory expectations and build a strong foundation in Risk, Resilience and Data Protection.    

This is a broad and varied role suited to a recent graduate or individual at the start of their professional journey, who is keen to learn how resilience and good governance work in practice. You will have the opportunity to explore different specialist areas, build confidence and discover what you enjoy most while being supported and mentored by a knowledgeable and dedicated team. We will provide structured guidance, regular check-ins, and practical training so you are supported as you learn and we will work with you to create a development plan that fits your strengths and career ambitions.  

Your duties will include:  
- Implement, maintain and support testing of Business Continuity Plans (BCPs), including annual review cycles and supporting documentation.
- Support third party risk assessments, including resilience and information security due diligence and tracking remediation.
- Support breach management, including incident logging, monitoring resolution and drafting regulator notifications under supervision.
- Coordinate and develop Business Impact Analysis (BIA) activities, including workshop support, documentation and tracking of outcomes.
- Assist with maintaining data protection registrations, data mapping and records of processing activities.
- Help coordinate and track Data Protection Impact Assessments (DPIAs) for projects and systems, and contribute to information governance policies, audits and committee reporting.

About You:  

To thrive in this role, you will be a motivated individual with a willingness to learn alongside a genuine interest in governance and operational resilience. As Resilience Officer, you will bring curiosity, analytical thinking and be able to work confidently with colleagues across the business.

Skills & Requirements:  

- A degree (or equivalent experience) with a genuine interest in business management, risk, resilience, data protection or information security.
- Willingness to undertake professional development, with the support of Suntera (for example, Business Continuity Institute, PDP, IRM, IAPP or similar).
- Any short courses or awareness training in GDPR, information governance or cyber security would be beneficial.
- Some experience (work placement, internship or role) in a governance, risk, compliance, audit, operations or IT environment would be beneficial.
- Interest in operational resilience, business continuity, incident management and enterprise risk.
- Basic awareness of data protection and privacy concepts (including GDPR and related regulatory expectations).
- Analytical and inquisitive, able to identify and assess risks, challenge assumptions, and highlight control or process gaps.
- Strong organisational skills with attention to detail and the ability to manage multiple tasks.
- Confident written and verbal communication skills, including the ability to draft and present clear information.
- Collaborative approach and ability to build effective working relationships across teams and jurisdictions.
- Proactive learner who takes ownership, seeks feedback and follows through on actions.

Salary & benefits

This is an exciting opportunity to join a growing team and develop new ways of working, where you will have the opportunity to input into the evolution of our business processes on an ongoing basis. In addition to a competitive salary, you will be rewarded with a performance-driven bonus, a comprehensive flexible benefits package, and the training and career opportunities that come as standard with a dynamic and rapidly growing group of companies.

Hours

37.5