Lifecycle Team Engineer – COX-025271

Join Government Technology Services to help maintain the computers and mobile devices used across the Isle of Man Government. Based in Douglas, you’ll also travel to Government sites across the Island to install equipment, replace faulty devices and help customers.  

Duties:  
- Install, upgrade, clean and rebuild computer equipment, following agreed procedures.
- Visit Government sites to replace faulty equipment, install devices and carry out tests.
- Remove data securely from equipment before it is reused or disposed of.
- Receive and check deliveries, organise stock and keep accurate equipment records.
- Assess equipment for disposal or resale and prepare it for collection.
- Record IT issues, update customers and pass problems to the appropriate colleagues when needed.
- Carry out routine checks, including visits to Government data centres.
- Plan your workload and keep working areas tidy and safe.
- Move, load and unload equipment, with manual handling training provided.

Essential Skills:  
- Familiarity with installing and configuring Windows operating systems.
- Knowledge of Windows, Microsoft SCCM, Microsoft Deployment Toolkit, Microsoft Intune, Active Directory, DHCP administration and Microsoft Application Virtualisation Client.
- Experience following procedures and checking the quality of your own work.
- Good communication skills, including explaining technical information clearly without jargon.
- Ability to work well with colleagues and provide helpful customer service.
- Good organisation, planning and prioritisation skills.
- Ability to analyse problems, use sound judgement and recognise when to ask for help.
- A flexible approach, an active interest in technology and a willingness to learn.
- A full driving licence for travel across the Island using a provided van.
- Satisfactory security clearance.

Desirable Skills:  
- Experience installing computers, monitors and other connected equipment.
- Experience carrying out routine computer maintenance, including cleaning and upgrading internal components.
- Experience organising IT equipment stock and maintaining records.
- Awareness of data protection requirements or information security.
- Isle of Man worker status.

The full job description and person specification are available on the Isle of Man Government’s Jobtrain website. To view them and complete your online application, click the APPLY NOW button below.

Salary & benefits

£29,336 – £35,386 per annum

Hours

Full-time – 37 Hours