Graduate Practice & Operations Coordinator

Athol Health is a small private healthcare practice in Douglas. We are looking for an organised, capable and enthusiastic person to join our team in a graduate entry role with opportunities to develop and progress.  

You will start by learning the day to day running of the practice, including reception and patient administration. As your experience develops, you will have the opportunity to take on broader responsibilities in practice operations, digital systems, governance and business administration.

Responsibilities include:
- Welcoming patients and providing a professional reception service
- Answering telephone and email enquiries
- Booking appointments and managing patient administration
- Maintaining accurate records and handling confidential information
- Supporting clinicians with day to day administrative tasks
- Helping with invoicing and general business administration
- Using and helping improve our digital systems and processes
- Supporting practice governance, compliance and quality improvement
- Taking on additional operational responsibilities as your skills and experience develop

We are looking for someone who:
- Is organised, reliable and pays close attention to detail
- Communicates clearly and professionally
- Is confident using technology and enjoys learning new systems
- Uses initiative and has a practical approach to solving problems
- Can manage competing priorities
- Works well as part of a small team
- Has degree level education or equivalent skills and experience
- Previous healthcare or administrative experience would be helpful, but it is not essential.

Training will be provided, including our clinical and administrative systems, patient confidentiality, information governance, healthcare administration and practice procedures.

This is a developmental role. For the right person there will be opportunities to take on increasing responsibility across practice operations and to progress towards more senior operational or practice management responsibilities.

Athol Health is committed to fair and inclusive recruitment. Applications will be considered on the skills, experience and abilities relevant to the role. Reasonable adjustments are available during the recruitment process.

Salary & benefits

£26,000 to £35,000 FTE, depending on experience and level of responsibility.

Hours

22.5-37.5