Driver & Vehicle Administrator - LTC - F/T - DOI-023810

Job Purpose: To provide customer service and administrative support within the Driver and Vehicle team, ensuring accurate records and efficient processing of driver and vehicle services.  

Duties  
- Create and maintain records for driving licence holders and registered vehicle keepers.
- Issue and, where appropriate, refuse medical and foreign exchange driving licences.
- Process scrapped vehicles and insurance write offs.
- Issue vehicle registration documents and licence vehicles.
- Write letters, reports, and update forms and guidance notes.
- Carry out database searches.
- Take and process payments, complete daily till reconciliations, handle refunds and journal transfers.
- Arrange bookings for vehicle and driving examinations.
- Support Vehicle and Driving Examiners with day-to-day operations.
- Process and issue Residents’ Parking Permits.
- Assist with testing new IT systems.

Essential Skills
- Trustworthy and reliable when handling personal data.
- Strong attention to detail and accuracy.
- Good organisational and administrative skills.
- Strong written and verbal communication skills.
- Experience working in a customer services environment.
- Ability to deliver front line customer service.
- Calm, patient, and approachable manner.
- Self motivated and able to work on own initiative.
- Reliable team player able to work without close supervision.

Desirable Skills
- Experience using Microsoft Office packages including Word, Excel and Outlook.
- Driver and vehicle administrative experience.
- Isle of Man Worker status.
- Full, valid driving licence.

Please note this is a Limited Term Contract. There are two posts available, one for 6 months and one for 12 months.

A more detailed job description can be viewed by clicking here

Please send your CV and covering email using the APPLY NOW button below.

Salary & benefits

£28,426 - £34,289

Hours

Full Time - 37 Hours