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Customer Services Administrator

We currently have a permanent position available within the new Customer Services New Business department for an Administrator.    

The main responsibilities will include:   

• Reviewing new business applications for quality and regulatory Anti-Money laundering and Counter Terrorism Financing control purposes.
• Ensuring that new business applications have been accepted and processed in line with internal guidelines & procedures.
• Contacting Financial Advisers and Customers to request outstanding information.

To ensure that this role is carried out to the desired level, the successful candidate should have the following skills and experience:

• A minimum of 1 years’ experience in Life Assurance, ideally within new business or AML
• Good communication and organisational skills
• Good attention to detail
• Team Player

If you or you know someone who is interested in applying for this position, please forward a current CV with a covering letter using the APPLY NOW button below.

We encourage and welcome applications from people with diverse backgrounds because we embrace diversity and inclusivity within our business.

Closing date for this vacancy will be 23 February 2026.

Salary & benefits

Competitive salary, 28 days holiday per annum, 8 UK Bank Holidays, 7% discretionary bonus, free parking, free onsite gym, eligible for overtime at 1.5x hourly rate, life assurance 4x basic salary, income protection

Hours

35