Administrative Officer - Information Management Unit - DOHA-024446

Job Purpose: Support the Isle of Man Constabulary’s Information Management Unit by reviewing and updating police information systems, handling court and records information, and providing high-quality administrative and customer support services. Full training will be provided, including training to become a Home Office PNC Bureau LEDS Operator.  

Duties  
- Review and quality check police information and records to ensure data is accurate and follows legal and organisational procedures.
- Process incoming correspondence and allocate work to the correct systems and workflows.
- Scan, upload and manage documents within police systems.
- Update court bail and court result information onto police systems and liaise with relevant parties where clarification is needed.
- Manage and distribute court warrants.
- Research and create links between records and update information on local police systems and the Police National Computer.
- Respond to enquiries from colleagues, lawyers, insurance companies and members of the public by phone and in writing.
- Check police case files to ensure all documents and information are complete and accurate.
- Prepare and redact police information disclosures when required.
- Manage the retention, review and disposal of records in line with legislation and policies.
- Maintain filing systems and retrieve records when required.
- Work in office and storage environments, including lifting and transporting records and file boxes between locations.
- Prioritise workloads effectively and identify any risks or issues to management.
- Carry out additional duties appropriate to the role when required.

Essential Skills
- Ability to work accurately with excellent attention to detail.
- Strong organisational and time management skills.
- Excellent communication and interpersonal skills.
- Good knowledge of Microsoft Office applications.
- Able to work calmly under pressure and adapt to changing situations.
- Reliable team player with a positive and proactive attitude.
- Full driving licence.
- Able to pass a Police Vetting check.

Desirable Skills
- 5 GCSEs at Grade C/4 or above including English Language.
- Experience working in a busy office environment.
- Knowledge of compliance, legal, police or records management work.
- Understanding of legislation relating to data retention and disclosure of information.
- Experience using court, police or records management systems such as ASEDOC, Connect or the Police National Computer.
- Isle of Man Worker status.

A more detailed job description can be viewed by clicking here.

Please send your CV and covering email using the APPLY NOW button below.

Salary & benefits

£28,426 - £34,289

Hours

Full-Time - 37 Hours