Administrative Officer - Forensic Psychology Team - P/T - DOHA-025352

Job Purpose: Provide administrative and coordination support to the Forensic Psychology Team at the Isle of Man Prison. You will work within a small professional team, helping them deliver psychological interventions and rehabilitation work with people in custody, with the aim of reducing the risk of reoffending.  

Duties  
- Provide administrative and secretarial support to the Forensic Psychology Team.
- Prepare and format letters, correspondence and other documents accurately.
- Arrange appointments and meetings and manage diaries.
- Maintain databases, spreadsheets, templates and other records.
- Provide administrative support for meetings, including preparing paperwork and taking minutes.
- Assist with monthly data collection and analysis using Excel.
- Answer enquiries in person and by telephone in a professional and positive manner.
- Monitor email inboxes and respond to or direct enquiries appropriately.
- Maintain accurate records on the Prison Information Management System (PIMS).
- Communicate directly with clients to support them as they complete their sentences.
- Help make referrals and liaise with colleagues, service providers and external agencies.
- Prepare reports, updates and presentations.
- Provide practical and administrative support for psychology programmes delivered in the Prison and community.
- Assist with invoices, procurement and other finance and estate administration.
- Support the management, retention and archiving of paper and electronic records.
- Assist with audits and reporting requirements.
- Undertake basic research and help gather information for reports and plans.
- Provide administrative support to the wider Prison and Probation Administration Team when required.
- Maintain strict confidentiality and handle sensitive information appropriately.
- Undertake training and development and contribute to improvements within the service.

Essential Skills  
- Ability to work well as part of a team and be a positive role model.
- Ability to use initiative to deal with queries and solve problems.
- Excellent written and verbal communication skills.
- Excellent attention to detail.
- Good IT skills, particularly Microsoft Office applications.
- Excellent organisational skills.
- Ability to prioritise tasks and manage several demands at the same time.
- Flexible and adaptable approach to changing priorities and a demanding workload.
- Highly motivated, self-confident and enthusiastic.
- Resilient and able to manage exposure to sensitive and potentially distressing psychological and forensic information.
- Satisfactory police check.

Desirable Skills  
- Relevant experience working in an office environment.
- An interest in rehabilitation and criminal justice.
- Commitment to maintaining high standards and delivering an excellent service.
- Isle of Man Worker status.

A more detailed job description and person specification can be viewed by clicking here

Please send your CV and covering email using the APPLY NOW button below.

Salary & benefits

£29,336 - £35,386 per annum

Hours

Part Time - 18.5 Hours