Administrative Officer – Public Law – AGC-025706

Join the Public Law Division at the Attorney General’s Chambers, providing administrative support for the registration and regulation of Manx charities. You will help keep records accurate, answer enquiries and support charities using new online services. You will also assist with financial administration for people whose affairs are managed through Mental Health Financial Management.

Duties:
- Process charity registrations, annual returns, reports and accounts, and changes to charity details.
- Prepare letters and documents, and follow up outstanding information.
- Maintain electronic records, the online Charity Register and related website information.
- Answer enquiries from charities, trustees and the public by email, correspondence and at the public counter.
- Help test and improve a new online portal, check information and support users learning the system.
- Help prepare clear guidance and suggest ways to improve administrative processes.
- Support financial administration, including checking bank transactions, maintaining cash-flow records and preparing tax returns, benefit applications and payment documents.
- Handle confidential information securely and provide general administrative support across the team.

Essential Skills:
- Confident using Microsoft Outlook, Word and Excel, with the ability to learn new digital systems.
- Able to suggest ways to improve administrative tasks using digital tools.
- Able to explain online processes clearly and patiently.
- Good organisational and time management skills, with the ability to work accurately under pressure and meet deadlines.
- A friendly, confident approach and commitment to good customer service.
- Able to work independently, manage competing tasks and contribute to a team.
- A proactive attitude, willingness to learn and ability to understand technical information quickly.
- Professionalism, resilience and discretion when handling confidential, sensitive or distressing information.
- A satisfactory police check is required.

Desirable Skills:
- Five GCSEs at grade C/4 or above, including Mathematics, or equivalent qualifications.
- Experience in a financial environment and knowledge of basic accounting or bookkeeping.
- Experience improving administrative processes through IT systems and digital tools.
- Experience in a financial, compliance or similar role within a regulated environment.
- Experience using a case management system.
- Experience working on reception or at a public counter.
- Isle of Man Worker status.

The full job description and person specification are available on the Isle of Man Government’s Jobtrain website. To view them and complete your online application, click the APPLY NOW button below.

Salary & benefits

£29,336 – £35,386 per annum

Hours

Full-time – 37 Hours