Administration Officer - Finance Shared Services - LTC 12M - TRE-024985

Job Purpose: Provide financial and administrative support to Government Departments, Boards and Offices through Finance Shared Services. Help ensure financial transactions are processed accurately and efficiently while delivering excellent customer service to internal and external customers.  

Duties:  
- Process debtor and creditor invoices accurately and on time.
- Receipt daily banking and reconcile financial records.
- Balance debtor spreadsheets and monitor outstanding debts.
- Chase overdue payments and issue reminders.
- Process journals and reconcile financial information.
- Set up and maintain customer and supplier accounts on the finance system.
- Respond to telephone, email and written enquiries from customers, suppliers and Government departments.
- Monitor shared inboxes and process requests promptly.
- Process banking, payments and other financial transactions.
- Maintain the confidentiality and accuracy of financial records.
- Identify opportunities to improve processes using technology and digital solutions.
- Support colleagues across Finance Shared Services as required.
- Attend training and contribute to continuous improvement initiatives.
- Follow financial regulations, data protection and government policies at all times.

Essential Skills
- Experience working in a customer service environment.
- Good IT skills and knowledge of Microsoft Office products.
- Strong numeracy and analytical skills.
- High level of accuracy and attention to detail.
- Ability to provide excellent customer service to a wide range of people.
- Ability to work under pressure and meet deadlines.
- Interest in using technology and digital tools to improve processes.
- Professional and credible approach.
- Good communication and interpersonal skills.
- Ability to build positive working relationships.
- Positive attitude and willingness to embrace change.
- Reliable, motivated and trustworthy.

Desirable Skills
- Experience working in a professional office environment.
- Experience using Microsoft Excel, Word, SharePoint and Outlook.
- Experience using financial systems.
- Knowledge of office equipment.
- Ability to identify opportunities for service improvement.
- Isle of Man Worker status.
- Ability to work across different locations when required.

A more detailed job description can be viewed by clicking here

Please send your CV and covering email using the APPLY NOW button below.

Salary & benefits

£29,336 - £35,386 per annum

Hours

Full Time - 37 Hours