Car Rental Assistant
Car rental assistants or agents hire out vehicles to businesses and the public.
Day-to-day tasks
In this role you could:
- Answer questions about vehicle availability and rental prices
- Take bookings and explain rental agreements and insurance
- Update records and process payments
- Record vehicle condition, including existing damage
- Demonstrate features such as GPS systems
- Deliver and collect vehicles
- Check mileage and inspect returned vehicles for damage
- Gather customer feedback
- Support regular business fleet customers
Skills & knowledge
You'll need:
- Customer service skills
- Thoroughness and attention to detail
- To enjoy working with others
- Excellent verbal communication skills
- Administration skills
- The ability to sell products and services
- Active listening skills
- Maths knowledge
- Confidence using computers and standard software
- A full driving licence is ususally required
- There may be a age restriction for insurance purposes
Industry Qualifications
For further information about motor industry careers, visit the Institute of the Motor Industry’s careers website