Taxi Driver

Taxi drivers transport passengers from one location to another, ensuring a safe and comfortable journey while navigating through town streets or other routes.

Day-to-day tasks

  • you will be notified to pick up passengers through a radio, phone, computer in your car or an app
  • you will help passengers with their bags, putting them in and taking them out of the vehicle
  • provide assistance getting in and out of the vehicle if needed
  • collect payment from passengers
  • make sure your car is always clean and working properly for the road
  • make sure all your paperwork and notes are current and accurate

Skills and knowledge

  • good customer service and communication skills
  • active listening skills
  • a confident driver who is able to drive well in any road and weather conditions
  • a helpful, trustworthy and patient manner
  • able to deal with all types of people including the occasional awkward or difficult customer
  • excellent local knowledge of the local area
  • knowledge of public safety and security

Industry Qualifications

For insurance purposes, taxi drivers must over the age of 21, have a full clean driving licence and have been driving for a minimum of 12 months.

If you wish to become a taxi driver in the Isle of Man you will need to take a test at the testing centre in Tromode. It is known as a 'Ply For Hire' licence.

The test is 75 minutes long and under test conditions. The questions on the test will vary depending on which area you will drive in – for example, those applicants wishing to drive in Douglas or Onchan areas will need to take an east test.

The first test is free as part of your application, but any subsequent tests cost £20 each. You are afforded a maximum of 3 attempts before your application is deferred for 6 months. The best way to prepare for the test is to study the area you wish to drive by taking a drive around the area and studying the maps in the phonebook and/or on Google.

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