Cinema / Theatre Attendant
Cinema and theatre attendants help audiences enjoy their visit. They welcome customers, check tickets, provide information and help keep public areas comfortable, tidy and safe.
Day-to-day Tasks
- Welcome customers, check tickets and direct people to their seats.
- Answer questions about screenings, performances, facilities and accessibility.
- Sell tickets, programmes, refreshments or merchandise.
- Take payments and use booking or till systems.
- Help resolve straightforward customer enquiries and refer problems to a supervisor.
- Check seating areas and clear litter between screenings or performances.
- Follow safety procedures and help audiences leave the building when required.
Skills and Knowledge
- Friendly customer service and clear communication.
- Patience and the ability to remain calm during busy periods.
- An awareness of different customers’ needs.
- Teamwork and a willingness to help with varied duties.
- Accuracy when checking tickets and handling payments.
- Confidence using basic booking systems, tills or handheld devices.
- An interest in cinema, theatre or live entertainment.