Letting Agent

Letting agents manage rental properties on behalf of owners.

Day-to-day tasks

  • advise clients about the letting process
  • set up viewings and show potential tenants around the property
  • select responsible, reliable tenants
  • prepare tenancy agreements and inventories
  • check tenant references
  • make sure all aspects of the letting meet legal requirements
  • meet landlords and advise on rents
  • arrange for maintenance to be carried out
  • work with solicitors, builders, cleaners and suppliers
  • handle any problems with the property

Skills and knowledge

  • customer service skills
  • the ability to sell products and services
  • the ability to use your initiative
  • business management skills
  • active listening skills
  • excellent verbal communication skills
  • persuading and negotiating skills
  • the ability to accept criticism and work well under pressure

Industry Qualifications

You will usually start as an administrator with a lettings firm and learn on the job. You will  find it helps to have relevant skills and experience like sales or customer service.

You can take qualifications with Property Mark.

As you progress in your letting career, consider gaining experience in various aspects of the rental market and staying updated on market developments. Continuous learning and a positive approach can lead to exciting opportunities in the dynamic world of property.

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