Customs & Excise Officer
Customs and excise officers help protect the Island by preventing smuggling and enforcing customs controls. Local operational posts can combine customs and immigration duties at the airport, sea ports, postal facilities and freight premises.
Day to day Tasks
- Check passengers, travel documents and declarations within the powers of the role.
- Inspect baggage, parcels and freight for prohibited, restricted or undeclared goods.
- Assist with anti-smuggling operations and checks on excise goods.
- Question people professionally and identify information needing further investigation.
- Prepare records and provide operational support to investigations.
- Work with police, immigration colleagues and other enforcement agencies.
- Carry out rostered duties, including early starts, weekends or on-call work where required.
Skills and Knowledge
- An observant, enquiring approach and sound judgement.
- Clear communication and confidence dealing with difficult conversations.
- The ability to follow legislation and operational procedures carefully.
- Honesty, discretion and respect for confidential information.
- Good written records and competent use of office systems.
- Resilience and the ability to adapt under pressure.
- Teamwork and the confidence to work independently when authorised.