Waiting On Staff

Waiting on staff serve food and drinks to customers in restaurants and cafes, take orders and handle payments.

Day-to-day Tasks

  • welcome customers in a friendly manner
  • answer questions about the food and suggest things based on what they like
  • bring out the meals and drinks, handle payments, and tidy up tables
  • if customers have issues, listen and make sure they leave happy

Skills and Knowledge

  • customer service skills
  • the ability to work well with others
  • the ability to accept criticism and work well under pressure
  • to be thorough and pay attention to detail
  • excellent verbal communication skills
  • a desire to help people
  • active listening skills
  • a good memory

Industry Qualifications

You can apply for waiting-on staff roles without experience, as you'll get training on the job. Also, having the above skills will help! Alongside many jobs in the hospitality industry, this job can travel the world with you.

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