Restaurant Manager

Restaurant managers organise the day-to-day running of their venue and make sure customers are happy with the food and service they receive.

Day-to-day Tasks

As a restaurant manager you will:

  • plan menus with your chefs
  • organise shifts and rotas for kitchen and waiting staff
  • manage stock control and budgets
  • work closely with food and drink suppliers
  • make sure the restaurant follows licensing, food hygiene, and health and safety rules
  • recruit new staff and help to train them
  • work on plans for large events like weddings or birthdays
  • deal with customer complaints

Skills and knowledge

  • customer service skills
  • leadership skills
  • able to motivate and manage staff
  • work well with others
  • work well under pressure
  • business management skills
  • patience and the ability to remain calm in stressful situations
  • knowledge of food production methods
  • to be able to use a computer and the main software packages competently

Industry Qualifications 

You could move up to a management position after working as part of the restaurant staff, for example head waiter or kitchen manager. With experience you could take on more management responsibilities.

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