Investment Administrator
Investment Administrators support the day-to-day running of investment services, helping ensure that clients’ investment transactions are processed accurately and on time. They maintain records, check payments and investment holdings, and resolve queries.
They work with investment managers, financial advisers and other financial services teams to keep investment accounts running smoothly and provide a reliable service to clients.
Day-to-day tasks
In this role you could:
- Process investment transactions, including purchases, sales and transfers.
- Check that payments and investments are received and transferred within agreed deadlines.
- Update client accounts and maintain accurate investment records.
- Compare internal records with bank and investment statements to identify and resolve differences.
- Process investment income, such as dividends, along with fees and charges.
- Help maintain investment prices and prepare statements and reports.
- Deal with investment-related queries from clients, financial advisers and colleagues.
- Liaise with fund managers, investment platforms and organisations that hold clients’ assets.
- Keep supporting documents available for checks and audits.
- Follow financial regulations and company procedures, reporting errors or concerns when necessary.
Skills & knowledge
You'll need:
- Attention to detail and accuracy when handling financial information.
- Confidence working with numbers and checking calculations.
- Organisational skills to manage different tasks and meet deadlines.
- Problem-solving skills to investigate errors and resolve queries.
- Clear written and verbal communication skills.
- The ability to work well with colleagues and external organisations.
- Confidence using spreadsheets, office software and financial administration systems.
- A willingness to develop your understanding of investments, financial products and relevant regulations.
- Initiative and a reliable approach to completing tasks.
Industry Qualifications
For information about qualifications, entry requirements and professional development, visit:
- Chartered Institute for Securities & Investment (CISI)
- CISI Investment Operations Certificate (IOC)