Trading Standards Officer
Trading Standards Officers protect consumers and support fair trading. On the Isle of Man, the work includes checking compliance with Manx trading standards legislation, advising businesses and investigating suspected breaches.
Day to day Tasks
- Visit businesses and inspect goods, practices or equipment within your area of responsibility.
- Investigate complaints and possible breaches of trading standards rules.
- Check descriptions, product safety, pricing or weights and measures as relevant to the post.
- Collect information, maintain case records and prepare reports.
- Explain legal obligations to businesses and encourage appropriate corrective action.
- Work with other enforcement agencies and support formal action where authorised.
- Help raise awareness through advice, educational activities and public information.
Skills and Knowledge
- An enquiring mind and strong observation and investigation skills.
- The ability to understand and apply detailed legislation.
- Clear communication with businesses, consumers and colleagues.
- Sound judgement and confidence handling disagreements.
- Accuracy with evidence, records and technical information.
- Organisation and the ability to manage several cases.
- Integrity, impartiality and an interest in consumer protection.
Industry Qualifications
The Chartered Trading Standards Institute provides a professional qualifications framework and advice on training and progression. Local trainee posts have previously included supported study towards trading standards qualifications.