Facilities Manager / Property Manager

Facilities managers keep buildings and workplaces running smoothly. They oversee day-to-day operations, maintenance and security. You may also see this role advertised as Property Manager, Estates Manager, Support Services Manager or Contracts Manager.

Day-to-day tasks

  • In this role you could:
  • Work with the property team to keep building services running smoothly
  • Organise refurbishments, renovations and office moves
  • Check that repair and maintenance work meets health and safety standards
  • Plan ways to improve energy efficiency and make buildings more sustainable
  • Negotiate contracts for services such as cleaning, IT support and security
  • Set budgets and monitor spending
  • Keep tenants informed about building updates and planned work

Skills & knowledge

You'll need:

  • Business management and leadership skills
  • Good customer service and administration skills
  • A careful approach and an eye for detail
  • The ability to work well with others
  • Good numeracy skills
  • The ability to use your initiative
  • Confidence using computers and common software

Industry Qualifications

You could start as a facilities management assistant and work your way up through training and experience. You could also study for a foundation degree or degree in facilities management, building services management, business and management or building surveying. Relevant technical and management experience can help you apply directly, and qualifications in building services engineering, surveying or health and safety may be an advantage.

For current professional qualifications, visit the Institute of Workplace and Facilities Management (IWFM).

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