Facilities Management Assistant
Facilities management assistants help keep buildings safe and ready for the people who use them. They support the day-to-day running of services such as maintenance, cleaning and security. The work can involve checking the building, dealing with repair requests and helping contractors get the work done.
Day-to-day tasks
In this role you could:
- Carry out routine building safety checks using a checklist, record what you find and report hazards such as blocked fire exits or faulty lighting
- Log maintenance requests, help arrange repairs and servicing, and keep records of progress
- Liaise with cleaning, maintenance and security contractors, help them access the site and share relevant site instructions
- Help organise office moves and refurbishments
- Let staff or tenants know about planned work and any disruption
- Help track spending on building services
Skills & knowledge
You'll need:
- Good organisational and administrative skills
- Clear communication and customer service skills
- The ability to work as part of a team and use your initiative
- An awareness of workplace health and safety and the ability to follow checklists and report concerns clearly
- Attention to detail when updating records and following up on requests
- Basic numeracy and confidence using common office software
Industry Qualifications
A facilities management assistant role can be a starting point for a career in facilities management. Your employer may support you in gaining a professional qualification. With experience and further training, you could progress to a facilities manager role.
For current training and qualifications, visit the Institute of Workplace and Facilities Management (IWFM).