Apprentice IT Technician

Full-time permanent, Summer job, Internship, Apprenticeship
Digital & IT
Synergy IT Limited

We are looking for an Apprentice IT technician to join us in a junior role with full training provided on the job.

The main responsibilities will be dealing with are the monitoring of helpdesk and telephone queries as well as occasional travel to client sites so a full drivers license will be required. The role will also require monitoring and maintenance of internal and external systems, so you will be expected to monitor and check daily backup reports and other monitoring platforms to ensure all systems are running optimally, assisting with the installation and configuration of PC’s and deal with standard software, hardware or network issues.

The main hours are 8:45 – 17:15 Mon-Fri but some out of hours or weekend work may be required.

The successful candidate will also be expected to undertake the government 1 day release apprenticeship scheme.

Alternatively, previous technical real-world experience would be a huge advantage and alternative options could be discussed at the interview stage if this is the case.

The correct candidate must have:
• Full clean driver’s license. (Occasional Site Visits Required).
• Manx worker status.
• Punctuality.
• Excellent attention to detail.
• Excellent taking and record keeping.
• Excellent communication, both written and verbal.
• Excellent customer service skills, both in-person and over the phone.

This is a fast-moving industry, so the ability to learn quickly and retain information is vital. All training will be provided on the job.
We strongly encourage further learning and are happy to discuss anything at the interview stage.

The office is located in Village Walk, Onchan and has plenty of parking.

Salary & benefits

Dependant on abilities and subject to discussion post probabion



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